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Distromono Help Center

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What happens if my release is rejected?

If your release is rejected, you’ll be immediately notified about any issue you encountered during your uploading process and we’ll send you the necessary instructions on how to proceed.

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What is a UPC code?

In this domain, a UPC (Universal Product Code) is the code of the container for the songs, which can be a Single, an EP, or an LP.

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What happens if there’s someone with the same artist name on Spotify?

If there’s someone with the same artist name on Spotify, don’t worry, you can still create the profile. We do recommend that before you choose a stage name for your project, check that it’s not already taken. Think long term: what if you become successful? Having two artists with the same artist name on Spotify can be quite confusing for listeners.

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What happens if I can't find my song genre?

Distromono includes all genres accepted by our DSP partners. If you can’t find your song genre, try to select the closest one. These are the song genres currently offered by Distromono: Afrobeat, Afropop, Alternative, Big Band, Blues, Children’s Music, Christian/Gospel, Classical, Comedy, Country, Dance, Electronic, Fitness & Workout, Folk, French Pop, German Folk, German Pop, Hip Hop/Rap, Holiday, J-Pop, Jazz, K-Pop, Latin, Latin Urban, Metal, New Age, Pop, Punk, R&B/Soul, Reggae, Rock, Singer/Songwriter, Soundtrack, Spoken Word, Vocal, and World.

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What happens if my song is released with the wrong artist profile?

It can happen to anyone. If your release appears on the wrong artist profile in any of the digital stores, go to Account > Contact Us and select “Issue with my artist profile on stores”. Don’t worry, it usually has an easy fix such as creating a new artist profile for you or moving your release to the desired artist profile.

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Will I get a landing page after my release?

Absolutely! Your landing page will be accessible on release day. Go to your Distromono Dashboard where you’ll see the main digital streaming platforms on which it has been released.

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What is the maximum number of tracks for an album?

This is an easy one! The maximum number of tracks for an album is 35 tracks.

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Which song formats can I upload?

You can upload the following song formats to Distromono: WAV audio files in 16bit (44.1kHz resolution or CD Quality) and 24bit WAV files; however, mp3 files or 32bit files are not accepted. The only option is to convert other file formats to WAV which can be done using any conversion app, including web-based.

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What should I do if I can't find my songs on release day?

Panic. Just kidding. If you can’t find your songs on release day, but you received a notification from us confirming it was successfully delivered, go to Account > Contact Us and select the corresponding topic from the drop-down menu following an explanation of your case.

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Can I use All Caps or Lowercase for my song/album/artist names?

You can use the formatting you prefer, whether it’s your artist name, song title, etc. However, if you decide to use non-standard capitalization on your release (the standard being Title Case) you’ll be given a warning or alert message during the uploading process. Reason? DSPs are big fans of this unique form of capitalization, and might actually apply their own content style guides. If this is the case, we’re sorry to say that we’ll have to stick to what they say for the benefit of your release.

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